Returns Fraud Analyst Information Technology (IT) - Diamond Bar, CA at Geebo

Returns Fraud Analyst

2.
8 Diamond Bar, CA Diamond Bar, CA Full-time Full-time $22 - $23 an hour $22 - $23 an hour 14 hours ago 14 hours ago 14 hours ago Job
Summary:
We are seeking a detail-oriented Returns Fraud Analyst to join our team.
The ideal candidate will have a strong background in computer inspections and fraud prevention detection.
Responsibilities To ensure the security of Newegg's return policies and minimize the financial risk to the company due to fraud and abuse Review a daily queue to monitor incoming returns and determine inspection requirements based on risk present Identify and report fraud trends to ensure the latest working parameters are in place Assist with research and development of new fraud and risk detection models to increase efficiency Physically inspect returns for item accuracy, signs of damage, abuse or tampering Investigations require travel to multiple Newegg warehouses, 2-3 days per week.
May increase during Holiday Season This position develops procedures for performance of a variety of duties or performs complex duties within established policy guidelines Qualifications High School or GED required Combined 2 years of experience in e-Commerce, experience with returns processing or computer component product knowledge in a trouble-shooting capacity Requires a high degree of professionalism and the ability to handle confidential and insider information with regularity Requires natural inquisitive nature to identify abnormalities and problem-solve issues in real-time Ability to remain flexible in a fast-paced, changing environment to prioritize goals Highly effective communicator to all levels within the company and with clients; able to clearly articulate the company's value proposition in oral and written communications This position offers the opportunity to work in a dynamic environment where your expertise in fraud analysis will be crucial to safeguarding the organization's assets.
Job Type:
Full-time Pay:
$22.
00 - $23.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Weekends as needed Work setting:
In-person Ability to Relocate:
Diamond Bar, CA:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.